In safe hands

ABTOT

Finance & Insurance

Our experience and detailed planning will ensure that you fully understand what you are paying for and what is included in the price. Our reputation as a leading tour organiser within our field allows us to achieve good rates for quality travel, accommodation, and travel insurance.

Booking Conditions

The Association of Bonded Travel Organisers Trust Limited (ABTOT) provides financial protection under the Package Travel, Package Holidays and Package Tours Regulations 1992 for Musica Europa, and in the event of their insolvency, protection is provided for the following:

1. non-flight packages commencing in and returning to the UK;

2. non-flight packages commencing and returning to a country other than the UK; and

3. flight inclusive packages that commence outside of the UK, which are sold to customers outside of the UK.

1, 2 and 3 provides for a refund in the event you have not yet travelled. 1 and 3 provides for repatriation. Please note that bookings made outside the UK are only protected by ABTOT when purchased directly with Musica Europa.

Our ABTOT Membership Number is 5051.

Risk Assessment

The safety of your party is paramount and every effort will be made to answer your questions regarding safety. For school tours, Musica Europa complies with the Department for Children Schools and Families guide “Health & Safety of Pupils on Educational Visits 1998” (HASPEV) and the appendices added in 2002. We can issue you with a Safety Management System Document if required.

Tour Managers

We provide experienced bilingual Tour Managers who will be with you throughout your tour. They will be fully briefed on your itinerary and will act on your behalf to organise things at a local level and resolve any issues that might occur, no matter how big or small.